点击手机设置里的通用,查看聊天记录。
方法一:
1、登陆微信,点击右上角三点成柱状的图标,选择下拉菜单设置选项。
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https://iknow-pic.cdn.bcebos.com/9e3df8dcd100baa16ea164524c10b912c9fc2e4d"/>
2、选择通用。
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https://iknow-pic.cdn.bcebos.com/55e736d12f2eb938f9ac591bde628535e4dd6f11"/>
3、选择聊天记录迁移选项。
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https://iknow-pic.cdn.bcebos.com/4bed2e738bd4b31c7703b6528cd6277f9e2ff818"/>
4、选择上传按钮。
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https://iknow-pic.cdn.bcebos.com/2fdda3cc7cd98d1059a92ed82a3fb80e7aec90dd"/>
5、可以单击全选,也可以选择需要导出的联系人聊天记录,再选择右下角的完成。
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https://iknow-pic.cdn.bcebos.com/7acb0a46f21fbe0948e4e1fd60600c338644ada4"/>
6、导出的记录只能保存7天,所以在此期间及时下载到新手机上。
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https://iknow-pic.cdn.bcebos.com/bba1cd11728b47101cb6df25c8cec3fdfd0323b9"/>
方法二:
用户的手机设备无法和电脑设备进行同步,导致手机设备的微信聊天记录信息无法同步到用户的电脑设备保存备份,只能通过电脑安装腾讯手机助手软件备份用户手机设备的微信聊天记录信息,无法导出用户的微信聊天记录信息到电脑设备保存。