I just placed an order but I didn't receive an email confirmation
Firstly, ensure that you indeed finished the checkout process and completed the order. The last page displays the order number; it is your receipt.
If you have completed your order, we suggest you take a look in the spam folder of your email account. Please add aussieBum to your safe sender list in order to receive emails from us.
If unable to locate confirmation email, it may have been mistyped or undeliverable.
Contact aussieBum Customer Service team at help@aussiebum.com and they will confirm whether the order was successfuly submitted and/or a payment made。
Is GST calculated for Australian orders?
As we ship to over 150 countries, GST is NOT included in the prices when items are selected and will not be calculated until Australia is confirmed as the destination country when completing the order.
Regardless of the billing address or from where in the world you place your order, if the destination address is within Australia, GST will be added to the total of the order.
Note: Norfolk Islands, Christmas Islands and Cocos Islands are GST exempt territories.